Improve vs. Fix

When we see a problem, especially one that we think we can fix, our first reaction is often to jump in and do something. But, when it comes to our clients, we need to pause and consider. “Problems” are often symptoms of underlying issues. For example, excess body weight is not really a “problem,” it is a symptom of a many factors, some of which can be changed while others cannot. As you attempt to help clients “improve,” make sure you are addressing factors that can lead to sustainable change.