Dealing with Pessimistic Clients

Some people tend to always view the world as a bad place that is only getting worse. They can be the people we need to work with the most, though it can be hard to listen to their ongoing list of complaints. Sometimes, the best thing we can do for clients with this mindset is to ask questions: What’s one thing you look forward to doing every day? Did you see the beautiful sunrise on your way in this morning? What’s your favorite food and why? We all need to be reminded to appreciate and be grateful for the small things that go on each and every day in our lives.